What started as a simple idea quickly grew into something much bigger.
Within six months, we had moved into our own office and laundry facility on Morelands Trading Estate in Gloucester, where we remain today. Since then, Home Helpers has grown into a trusted local business offering a variety of cleaning services, supported by a fantastic team of ten staff and an expanding customer base across Gloucestershire.
We provide domestic cleaning, commercial cleaning, Airbnb and holiday let services, laundry services, and specialist cleaning solutions for homeowners, landlords, businesses, and property managers.
From the beginning, I wanted Home Helpers to be different. My background in project management taught me that systems, communication, and accountability matter in delivering effective cleaning services.
Every member of our team uses digital scheduling and reporting systems. We utilize geofenced time tracking, digital cleaning plans, and quality control processes to ensure our customers receive the service they expect from our domestic cleaning and commercial cleaning offerings.
Following each visit, customers can receive detailed cleaning reports, photographs where appropriate, and notifications of any maintenance or property issues identified by our team.
If a customer pays for two hours of cleaning, they should receive two hours of cleaning. We believe in transparency, accountability, and delivering what we promise.