Privacy Policy

Privacy Policy

Home Helpers Cleaners respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and protect your information.

Who we are

Home Helpers Cleaners

Website: https://homehelperscleaners.com

What information we collect

We may collect the following information when you use our website or booking system:

• Name

• Email address

• Phone number

• Address and postcode

• Booking details and service preferences

• Messages or notes you submit

We do not collect unnecessary personal data.

How we use your information

We use your information to:

• Process and manage bookings

• Contact you about your booking or service

• Send confirmations and service updates

• Respond to enquiries

• Improve our services and website

We do not sell your data.

Legal basis for processing

We process your data under one or more of the following:

• To fulfil a contract or booking

• With your consent

• To meet legal or regulatory obligations

• Legitimate business interests

Marketing

We may use your information for service-related communication.

We do not send unsolicited marketing emails.

You can opt out of communications at any time.

Sharing your information

We only share your data where necessary, including with:

• Booking and scheduling providers

• Payment and invoicing systems

• Website hosting providers

All third parties are required to keep your data secure.

Data storage and security

Your data is stored securely.

We take reasonable steps to protect your information from unauthorised access, loss, or misuse.

How long we keep your data

We keep personal data only for as long as necessary:

• To provide services

• To meet legal or tax requirements

Your rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent

To exercise your rights, contact us using the details below.

Cookies

Our website may use cookies to improve functionality and user experience.

You can control cookies through your browser settings.

Contact us

If you have questions about this policy or how we handle your data, contact us at:

Email: enquires@homehelperscleaners.com

Updates to this policy

This policy may be updated from time to time.

The latest version will always be available on our website.