Cleaning Services Gloucester - Frequently Asked Questions

We provide cleaning services across Gloucester, Cheltenham, Stroud, Tewkesbury, the Forest of Dean, Ross-on-Wye and the surrounding areas. If you're unsure whether we cover your location, please get in touch.  whenever possible to help protect the environment.

We provide domestic cleaning, commercial cleaning, Airbnb and holiday let cleaning, end of tenancy cleaning, deep cleans, builders cleans, window cleaning, carpet and upholstery cleaning, oven cleaning, pressure washing, gutter cleaning, roof cleaning and solar panel cleaning. 

 You can book online in under 60 seconds, request a free quotation, or arrange a site survey for commercial and specialist cleaning services. 

Yes. Our online booking system allows you to choose your service, preferred date, time, and cleaning hours at a time that suits you. 

Subject to availability, we can often provide appointments within a few days. Emergency and short-notice cleaning may also be available. 

No. Many of our customers provide access instructions or keys, allowing us to clean while they're at work or away. 

Yes. We carry comprehensive public liability insurance for your peace of mind. 

Yes. All members of our cleaning team are DBS-checked and professionally trained. 

Yes. We provide professional cleaning products and equipment unless you've requested we use specific products in your property. 

Yes. Wherever possible, we allocate the same cleaner or cleaning team to regular customers. 

We have a team of trained cleaners, allowing us to provide holiday and sickness cover while maintaining your regular cleaning schedule. 

Choose your preferred day, time and number of cleaning hours. Your appointments will then automatically repeat until you tell us otherwise. 

Yes. Please contact us as soon as possible. Our cancellation policy is available within our Terms and Conditions. 

Payment can be made securely online or by bank transfer. Commercial customers may also be invoiced by prior agreement. 

Yes. An invoice is issued after your clean, making payment quick and straightforward. 

Deep cleans focus on areas that aren't usually covered during routine cleaning, including skirting boards, internal doors, high-level dusting, detailed kitchen and bathroom cleaning, and other neglected areas. 

Yes. Our end of tenancy cleaning service is designed to help tenants, landlords and letting agents prepare properties for new occupants. 

Yes. We provide commercial cleaning for offices, schools, medical practices, industrial units, warehouses, hospitality venues, and many other businesses. 

Yes. We have experience cleaning schools, nurseries, healthcare environments and other premises requiring high standards of cleanliness. 

Yes. We provide guest-ready changeovers, linen support, laundry services and detailed reporting for Airbnb hosts and holiday let owners. 

 Yes. We operate our own laundry service for Airbnb, holiday let and commercial clients. 

Yes. We offer professional carpet and upholstery cleaning for both residential and commercial properties. 

Yes. We provide a range of specialist cleaning services, including ovens, internal and external windows, gutters, roofs and solar panels. 

Every clean includes a detailed emailed cleaning report with before and after photographs, completed tasks, quality observations, maintenance and damage reporting, and details of any consumables that need replenishing. This gives you complete visibility of the work carried out and highlights anything that requires your attention. 

Yes. Home Helpers Commercial & Domestic Cleaners Ltd is VAT registered. All quotations clearly state whether VAT is included or excluded, so you'll always know exactly what you're paying.